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Customer Onboarding

Federico Pascual avatar
Written by Federico Pascual
Updated over 2 months ago

At WordCrafter, we understand that the journey to successful SEO begins with effective onboarding. Our customer onboarding process is designed to help you swiftly leverage the full potential of WordCrafter, enabling you and your team to achieve tangible SEO results right from the start.

Personalized Onboarding Tailored to Your Needs

Every WordCrafter subscription includes personalized onboarding regardless of your plan size. Our onboarding process is structured, comprehensive, and tailored specifically to your team's objectives. From the outset, you'll receive dedicated guidance ensuring that you quickly master WordCrafter’s powerful AI-driven features such as SERP Engine Intelligence and Precision AI content creation.

Direct Access to AI SEO Experts

Your onboarding experience is personally led by Federico Pascual, CEO and Founder of WordCrafter. Federico brings over 11 years of specialized experience in SEO and AI. Notably, he has successfully grown and sold a company primarily through SEO excellence.

Federico also has an extensive AI background, co-founding MonkeyLearn in 2014, an AI platform for text analysis that Medallia later acquired. As COO, he led the go-to-market strategy, using SEO as the primary acquisition channel to land clients like Salesforce, Snapchat, GitHub, and Atlassian. Later, Federico served as Head of Marketing at Hugging Face, one of the world's leading AI companies with millions of data scientists using their tools to build technology with AI.

This ensures your onboarding is practical, insightful, and geared towards delivering real-world, measurable SEO success with the help of AI.

Accelerated Learning Curve

Our comprehensive onboarding sessions are designed to shorten the learning curve significantly. You'll quickly learn how to seamlessly integrate AI into your current SEO workflows. Rather than relying on trial and error, you’ll adopt proven strategies to optimize your content, ensuring it ranks and resonates effectively.

Hands-On Training

WordCrafter’s onboarding is not merely theoretical; it’s a hands-on, interactive experience. We ensure your team actively engages with our platform through practical training exercises and real-world applications. This approach guarantees that your team gains immediate proficiency and confidence in using the platform effectively from day one.

Continuous Support Beyond Onboarding

Your success doesn't stop at onboarding. WordCrafter offers continuous support and proactive assistance throughout your journey. As your SEO strategy evolves, our expert team remains by your side, helping you to adapt and leverage WordCrafter’s evolving capabilities fully.

Getting Started with your Onboarding

Initiating your onboarding process is straightforward. Simply start your free trial, and one of the steps will guide you to schedule your onboarding kick-off call directly using our Calendly embed, where you can select a time that fits your schedule.

Alternatively, after signing up, you can directly schedule your 14-day free trial onboarding call by visiting this link.

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