At WordCrafter, customer support is central to our mission to help you achieve exceptional results with AI-powered SEO. We understand that questions and challenges can arise at any moment, and we're here to ensure you're never left navigating alone.
Always Available to Help
Your success with WordCrafter is our highest priority. That's why every paid plan includes comprehensive support through multiple channels:
Email Support: Reach out anytime at feco@wordcrafter.ai. Whether you have technical questions or strategic SEO inquiries, expect timely, thoughtful responses from our team.
Chat Support: For immediate assistance, initiate a conversation directly via the chat feature located at the bottom right of your WordCrafter screen. Our support team are ready to provide prompt help whenever you need it.
Support Calls: If a conversation would be more effective, we offer support Zoom calls to guide you through your challenges and ensure you get the most from WordCrafter.
We firmly believe there are no trivial questions. Every query is valuable, and our support team is always eager to assist you, no matter how small or large your challenge might be.
Personalized Expertise at Your Fingertips
WordCrafter's support team is uniquely qualified, offering more than just basic technical support. Our specialists bring over 11 years of AI and SEO experience, meaning you have direct access to expert guidance whenever you encounter roadblocks or simply need advice.
Our CEO & founder, Federico Pascual, leverages extensive experience—having successfully grown and sold companies through SEO—to personally oversee customer support, ensuring you receive proactive, insightful, and actionable advice.
Continuous Support for Continuous Success
We view customer support not as a one-time interaction but as an ongoing partnership. As your needs evolve, our support adapts to continuously provide strategic insights, ensuring you're always maximizing the value from WordCrafter’s advanced AI tools.
With WordCrafter, expert support isn't reserved for premium tiers—every customer, regardless of their plan size, receives comprehensive, seasoned guidance from day one.
Need help or have questions? Connect with our team today. We're here to ensure your SEO strategy is driving results.